Privacy Policy

1. Information Collection

Luma Game Hub is committed to protecting user privacy. The information we collect includes:

• Technical information such as browser type, device information, approximate region, visit time, referral source, and page visits.
• Game usage data such as play count, ratings, searches, language preference, and page interactions.
• Information collected via cookies, advertising cookies, and similar technologies.

2. Information Use

We use the collected information to:

• Provide, maintain, and improve game services.
• Analyze website usage, game popularity, loading quality, and search demand.
• Collect feedback and troubleshoot game loading, search, and page experience issues.
• Prevent fraud, abuse, bot traffic, and security risks.
• Measure ad performance, manage ad frequency, and comply with advertising platform rules when ads are enabled.

3. Cookies and Advertising Cookies

We use cookies to improve user experience, save preferences, analyze visits, and support site operations. You can manage cookie preferences through browser settings, but disabling cookies may affect some site functionality.

If Luma Game Hub enables Google AdSense or other advertising services, advertising partners may use cookies or similar technologies to serve, measure, and limit ad frequency. Ads should not be placed on error pages, empty-content pages, or positions that clearly interfere with gameplay or navigation.

Learn more: All About Cookies guide

4. Third-Party Services

We may use the following third-party services:

• Google Analytics: For website analytics, traffic sources, page views, and basic site behavior measurement - Google Privacy Policy
• Google AdSense: If approved and enabled, for serving, measuring, and managing ads. Advertising cookies and personalized ad settings are controlled by Google and by user browser/account preferences. - Google advertising technologies
• Microsoft Clarity: For heatmaps, session recordings, and experience diagnostics. It runs by default with ad storage disabled and limited analytics mode, without interrupting visitors with a banner. - Microsoft Privacy Statement
• Typeform: For user feedback, game issue reports, and developer submissions - Typeform Privacy Policy
• Cloudinary: For hosting and optimising media assets - Cloudinary Privacy Policy
• Upstash Redis: For caching and rate limiting - Upstash Privacy Policy

5. Data Security

We take reasonable technical and organizational measures to protect your information, but cannot guarantee 100% security. Please keep your account information secure.

6. Children's Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict certain data processing
• Manage advertising and cookie preferences through browser or Google account settings

8. Policy Updates

We may update this privacy policy from time to time. Significant changes will be posted on the website.

9. Contact Us

For privacy, cookie, or advertising-related questions, please contact us at:

Email: [email protected]